Addressing Phantom Energy Concerns: Meta’s Practices and Hyperservice Inefficiencies

This article highlights the significant issue of phantom energy consumption, which refers to the electricity wasted by devices left plugged in but not fully powered on. Estimates indicate that this standby power can account for up to 10% of a household’s energy use in certain regions, leading to billions of dollars wasted annually. In India alone, households could be losing between ₹1,500 and ₹3,000 each year due to this phenomenon. The article emphasizes the importance of completely turning off devices to mitigate energy waste and reduce carbon emissions. Phantom energy, often referred to as vampire energy, is a growing concern for households worldwide. This term describes the electricity consumed by devices that remain plugged in, even when they are turned off. Common examples include televisions, gaming consoles, and kitchen appliances. The red light on a TV, indicating it is in standby mode, is a familiar sight in many homes. However, this seemingly harmless state can lead to substantial energy waste.

Research shows that in some regions, standby power can account for as much as 10% of a household’s total energy consumption. This translates to billions of dollars lost globally each year. In India, Tata Power’s data reveals that the average household could waste between ₹1,500 and ₹3,000 annually due to standby energy. This waste not only affects household budgets but also contributes to increased carbon emissions, exacerbating environmental concerns.

To combat this issue, experts recommend a simple solution: completely switch off devices when not in use. Utilizing the switch next to the wall socket can significantly reduce energy waste. By adopting this practice, households can save money and contribute to a more sustainable future.

Meta’s Controversial Advertising Practices

Meta, the parent company of Facebook and Instagram, is once again under scrutiny for its advertising practices. Recent leaks reveal that the company has allowed scammers to post advertisements on its platforms, generating billions in revenue. Despite accumulating strikes against these scam accounts, Meta reportedly charged them more for ad placements, effectively profiting from their illegal activities.

The leaked documents indicate that approximately 10% of Meta’s total revenue in 2024, around $16 billion, was derived from scam advertisements. These ads range from promoting banned medical products to illegal online casinos. The scale of the issue is staggering, with an estimated 15 billion “higher risk” scam ads served to users daily.

Industry experts, like Amit Relan, CEO of mFilterIt, emphasize that the digital advertising economy prioritizes scale over safety. This approach undermines trust in the ecosystem, as fraudulent impressions erode the credibility of legitimate advertising. As Meta navigates its challenges, the company must address these concerns to restore confidence among users and advertisers alike.

Trends in India’s Smartphone Market

India’s smartphone market has shown resilience in the third quarter of this year, with a reported 7% year-on-year growth. The festive season typically boosts discretionary spending, and this year appears no different. According to the CyberMedia Research (CMR) India Mobile Handset Market Review Report, Vivo leads the market with an 18% share, up from 16% last year. Samsung follows closely with a 15% share, although it has experienced a slight decline compared to the previous year.

Oppo maintains its 15% market share, with an 8% increase in shipment volume. However, Xiaomi faces challenges, having dropped from a 17% market share last year to 13%, reflecting an 18% decline in units sold. OnePlus also struggles, reporting a 13% year-on-year decline despite the popularity of its flagship and Nord series phones.

In terms of value, Apple dominates the market with a 30% share, bolstered by the recent launch of the iPhone 17 series. Samsung follows with a 22% share, thanks to its strong Galaxy S25 flagship portfolio. The competition remains fierce as brands vie for both market share and revenue in this dynamic landscape.

Concerns Over After-Sales Service in the Automotive Industry

Ola Electric is facing criticism for its approach to after-sales service, which some have labeled as “Hyperservice.” This term is used to describe the company’s strategy of sending repair parts to customers, allowing them to fix their electric scooters at any mechanic of their choice. Critics argue that this approach shirks the company’s responsibility to provide adequate service and support.

Ola Electric has encountered numerous quality control issues with its scooters, including problems such as spontaneous fires and battery malfunctions. Customers who invested in these vehicles are left to navigate repairs on their own, raising concerns about the company’s commitment to customer satisfaction.

The automotive industry typically relies on service centers to provide support and maintenance, fostering a relationship between manufacturers and customers. However, Ola Electric’s approach has been criticized for lacking accountability and professionalism. As the company navigates these challenges, it must address customer concerns to rebuild trust and ensure a positive ownership experience.


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