Capgemini Acquires Outsourcing Firm WNS for $3.3 Billion to Enhance AI Capabilities

India’s burgeoning relationship with France is set to deepen as Capgemini, a leading French IT services firm, announces its acquisition of WNS, a prominent player in the business process management (BPM) sector, for $3.3 billion. This strategic move aims to enhance Capgemini’s technological capabilities, particularly in artificial intelligence (AI), and to provide more comprehensive solutions to enterprises. With a significant portion of WNS’s workforce based in India, this acquisition highlights the country’s growing significance in Capgemini’s global operations.

Details of the Acquisition

Capgemini’s acquisition of WNS comes a decade after its purchase of Igate, another Indian IT firm, for $4 billion. The deal is particularly noteworthy as WNS, founded in 1996, has established itself as a key player in the BPM industry, serving major clients such as United Airlines, Aviva, and McCain Foods. With over 44,000 of its 65,000 employees located in India, WNS’s integration into Capgemini is expected to bolster the latter’s operational capabilities significantly. The acquisition price of $76.5 per share represents a 17% premium over WNS’s closing stock price on July 3, reflecting Capgemini’s confidence in the value of this strategic partnership.

Strategic Implications for Capgemini

Capgemini’s CEO, Aiman Ezzat, emphasized the importance of this acquisition in the context of the rapidly evolving technological landscape. He noted that enterprises are increasingly adopting generative AI and agentic AI to enhance their operations. The integration of WNS’s expertise into Capgemini’s offerings is expected to facilitate a shift from traditional business process services to AI-powered intelligent operations. This strategic move positions Capgemini to capitalize on emerging opportunities in the digital BPM space, allowing it to provide more innovative solutions to its clients.

WNS’s Growth and Future Prospects

WNS has demonstrated impressive growth, achieving an average constant currency revenue increase of over 9% over the past three fiscal years. The company reported revenues of $1.2 billion in the 2025 financial year, with an operating margin of 18.7%. This strong performance underscores WNS’s potential to contribute significantly to Capgemini’s overall revenue, which stood at approximately €22.1 billion last fiscal year. The acquisition is anticipated to enhance Capgemini’s business services footprint, enabling it to deliver next-generation, data-driven operations across various sectors.

Leadership Perspectives

Keshav R Murugesh, CEO of WNS, expressed optimism about the merger, stating that the combination of WNS’s domain expertise with Capgemini’s global reach and advanced technology platforms will create a compelling proposition for clients. He highlighted the potential for accelerated enterprise reinvention through this partnership, which aims to leverage cutting-edge AI capabilities. The collaboration is expected to enhance the service offerings of both companies, positioning them as leaders in the digital BPM market.

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