Telecom Regulatory Authority of India
Reliance Communication has reported a remarkable 100% of its active wireless subscribers in February 2025, showcasing its dominance in the market. In stark contrast, MTNL recorded the lowest proportion of active subscribers at just 45.44%. The data highlights significant trends in mobile number portability (MNP) requests, with a total of 12.06 million requests made during the same month, indicating a growing trend among users to switch service providers while retaining their numbers.
Subscriber Activity and Market Trends
In February 2025, Reliance Communication achieved a notable milestone by maintaining a 100% ratio of active wireless subscribers, known as the Visitor Location Register (VLR), compared to its total wireless subscribers recorded in the Home Location Register (HLR). This statistic underscores the company’s strong customer retention and satisfaction levels. Conversely, MTNL’s performance was less impressive, with only 45.44% of its subscribers active during the same period. This disparity in subscriber activity raises questions about the competitive landscape of the telecommunications sector in India.
The data also reveals the service area-wise distribution of VLR subscribers, which is crucial for understanding regional market dynamics. The statistics indicate that Reliance Communication’s robust performance is not just a national trend but also reflects its stronghold in various service areas across the country. This performance could be attributed to effective marketing strategies, network reliability, and customer service excellence.
Mobile Number Portability Requests Surge
The implementation of Mobile Number Portability (MNP) has significantly impacted subscriber behavior in India. Initially launched in Haryana in November 2010 and expanded nationwide by January 2011, MNP allows users to retain their mobile numbers when switching service providers. As of February 2025, a total of 12.06 million MNP requests were recorded, with Zone-I and Zone-II contributing 6.79 million and 5.27 million requests, respectively. This surge in MNP requests indicates a growing trend among consumers seeking better services and competitive pricing.
The cumulative MNP requests have risen from 1,093.33 million at the end of January 2025 to 1,105.39 million by the end of February 2025. Notably, Uttar Pradesh-East in Zone-I has seen the highest number of MNP requests, totaling approximately 110.02 million, followed closely by Maharashtra with about 89.94 million requests. In Zone-II, Madhya Pradesh leads with around 87.16 million requests, followed by Karnataka at approximately 72.96 million. These figures highlight the shifting preferences of subscribers and the competitive nature of the telecom market.
Regional Insights and Subscriber Behavior
The regional analysis of MNP requests provides valuable insights into consumer behavior across different states. In Zone-I, which encompasses Northern and Western India, Uttar Pradesh-East stands out as a significant market, reflecting the region’s population density and demand for mobile services. Similarly, Maharashtra’s high request volume indicates a competitive telecom environment where consumers are actively seeking better options.
In Zone-II, which includes Southern and Eastern India, Madhya Pradesh’s substantial MNP requests suggest a similar trend of consumers exploring alternatives to their current service providers. The data indicates that consumers are increasingly willing to switch providers to enhance their mobile experience, driven by factors such as service quality, pricing, and customer support. Overall, the trends in subscriber activity and MNP requests underscore the dynamic nature of the Indian telecommunications market, where companies must continuously innovate and adapt to meet the evolving needs of consumers.
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