Nine Years of GST: Unifying Taxation Across Companies and Sectors Amidst Transformations

When the Goods and Services Tax (GST) was implemented on July 1, 2017, it represented a major overhaul of India’s indirect taxation system. The reform replaced a complex array of central and state taxes with a unified destination-based tax system. This change aimed to create a common domestic market, reduce tax cascading, and simplify compliance for businesses operating across state lines.

GST has significantly expanded its taxpayer base, growing from 6.65 million in 2017 to 16.5 million by May 2026. This increase reflects a greater formalization of the economy. The system has also digitized tax administration, shifting most registrations, return filings, and payments to online platforms, which has improved transparency and reduced physical interactions with tax authorities. As of now, GST applies to nearly all goods and services, with exceptions for alcoholic beverages and fuels.

Impact on Consumers

While primarily a structural reform, GST has also benefited consumers through lower tax cascading and improved price transparency. Initially, GST featured four tax slabs, which were later rationalized to two main rates of 5% and 18%. Experts note that this simplification has reduced the effective tax burden on mass-consumption goods, making essential items more affordable.

According to Bipin Sapra, Partner and Indirect Tax Policy Leader at EY India, GST has streamlined the indirect tax framework, enhancing transparency and reducing compliance costs. The effective tax rate for many consumer goods has decreased from pre-GST levels of 26-38% to a maximum of 18%. The government has also progressively rationalized GST rates across various sectors, including healthcare and textiles.

Changes in Business Operations

For businesses, GST’s most significant impact has been structural. Nidhi Lukose, Partner at Deloitte India, stated that GST has integrated India’s domestic market and encouraged technology-driven compliance. The elimination of cascading taxes has enabled supply chain optimization and improved logistics efficiency.

Before GST, businesses often made operational decisions based on tax implications rather than efficiency. The introduction of systems like the e-Way Bill has improved freight movement, with studies indicating a more than one-third reduction in transport time. A Deloitte survey found that 84% of businesses reported positive experiences under GST, citing digital compliance and tax transparency as key benefits.

Economic Impact Beyond Collection

Experts emphasize that GST’s impact extends beyond tax collections. DK Srivastava, Chief Policy Advisor at EY India, argues that GST should be evaluated based on its contribution to economic efficiency and revenue buoyancy. Since its introduction, gross GST collections have shown a compound annual growth rate of 11.4% between FY19 and FY24.

The GST Council, a constitutional body comprising both central and state representatives, plays a crucial role in shaping tax policy. It has been described as a strong example of cooperative federalism, facilitating consensus-based decision-making on tax rates and exemptions.

GST 2.0: Next Phase of Reforms

As GST matures, the focus is shifting towards simplification and technology-led compliance. Experts believe that the next phase, referred to as GST 2.0, should prioritize reducing compliance friction and enhancing efficiency. The Deloitte GST@9 Survey indicates that businesses are particularly concerned about interpretational clarity and working capital optimization.

Lukose highlighted the need for AI-enabled compliance tools and automated reconciliations to further streamline the system. The government aims to improve the flow of input tax credit and enhance dispute resolution mechanisms to minimize litigation.

The Unfinished Agenda

Looking ahead, Srivastava suggests that GST’s next stage should broaden its coverage and simplify the rate structure. Some sectors remain outside the GST framework, limiting the benefits of a comprehensive value-added tax. He advocates for the inclusion of these sectors to eliminate cascading taxes and improve resource allocation.

Despite significant progress, there remains potential for further simplification of GST rates. The ongoing evolution of GST will likely be assessed not just by record collections but by its effectiveness in simplifying compliance and supporting economic growth.


Observer Voice is the one stop site for National, International news, Sports, Editor’s Choice, Art/culture contents, Quotes and much more. We also cover historical contents. Historical contents includes World History, Indian History, and what happened today. The website also covers Entertainment across the India and World.

Follow Us on Twitter, Instagram, Facebook, & LinkedIn

OV News Desk

The OV News Desk comprises a professional team of news writers and editors working round the clock to deliver timely updates on business, technology, policy, world affairs, sports and current events. The desk combines editorial judgment with journalistic integrity to ensure every story is accurate, fact-checked, and relevant. From market… More »
Back to top button