Microsoft’s AI Recall Feature Faces Privacy Concerns

Microsoft has recently introduced its AI-powered Recall feature as part of the Windows 11 Insider Preview update. This feature aims to enhance user experience by capturing and storing snippets of information for easy retrieval. However, despite Microsoft’s assurances that sensitive data like credit card numbers and passwords would not be stored, a new report raises serious concerns about the effectiveness of these security measures. Instances of the Recall feature capturing sensitive information have been reported, leading to questions about user privacy and data security.

The Recall Feature: An Overview

The Recall feature was first unveiled during the Microsoft Surface and AI event in May. It was designed to help users by automatically saving snippets of text and images from their screens. This could include anything from notes to important documents. However, shortly after its introduction, Microsoft paused the rollout of Recall due to privacy concerns. The company stated that the snapshots taken by the feature would remain on the user’s device and would not be sent to Microsoft or third-party servers. This was intended to reassure users about the safety of their sensitive information.

Despite these claims, the recent findings suggest that the Recall feature may not be as secure as promised. The feature was reintroduced last month in the Windows 11 Insider Preview Build 26120.2415 (KB5046723) for Copilot+ PCs. Users were hopeful that the security issues had been addressed. However, the report from Tom’s Hardware indicates that the AI feature continues to capture sensitive data, raising alarms about the potential risks involved.

Instances of Data Capture

Tom’s Hardware detailed several instances where the Recall feature failed to filter out sensitive information. In one case, the feature captured a screenshot containing credit card details while the user was entering information in the Notepad app. Even when using fake credit card information, the AI still recorded sensitive data, including the phrase “Capital One Visa.” This raises questions about the effectiveness of the feature’s security settings.

Another troubling incident occurred when the publication filled out a loan application PDF using the Microsoft Edge browser. The Recall feature captured sensitive information, including the user’s date of birth and social security number. Additionally, when creating an HTML page with a web form that required credit card information, the AI feature again recorded the sensitive data. These examples highlight a significant flaw in the Recall feature’s ability to protect user privacy.

Mixed Results with Security Filters

While the report outlines several failures of the Recall feature, it also notes a couple of instances where the security filter worked as intended. In these cases, the AI captured snapshots of the screen before and after users filled in their payment details on the online payment pages of two platforms, Pimoroni and Adafruit. However, it did not capture the sensitive information during the actual entry process. This inconsistency raises further questions about the reliability of the Recall feature’s security measures.

The mixed results indicate that while some users may experience protection against data capture, others may remain vulnerable. This inconsistency could lead to a lack of trust in the feature, especially among users who frequently handle sensitive information. As Microsoft continues to develop and refine the Recall feature, it will need to address these privacy concerns to ensure user confidence.


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