Challenges at Rs 50k-1 Lakh Price Range: Insights into Titan’s Jewellery Business

Geopolitical uncertainties and trade tariff concerns are significantly affecting hiring trends and job openings across various sectors, leading to a decline in consumer spending, particularly in the apparel and automotive industries. In the jewellery market, while the intrinsic value of gold and diamonds continues to provide some stability, fluctuating gold prices are dampening demand, especially in the sub-Rs 50,000 to Rs 1 lakh price range. Ajoy Chawla, CEO of Titan’s jewellery division, highlighted these challenges, noting that while premium segments remain resilient, the mass market is feeling the pressure.
Impact of Economic Uncertainty on Consumer Behavior
The current economic landscape is marked by uncertainty, which is taking a toll on consumer sentiment. Ajoy Chawla pointed out that many international IT and tech companies have been reducing their workforce, contributing to a cautious consumer outlook. This environment has led to a noticeable decline in demand for jewellery priced below Rs 50,000, as consumers grapple with the impact of high gold prices and job insecurity. Chawla emphasized that while the overall sentiment is not entirely negative, it is fluctuating, with the most significant stress observed in the lower price segments of gold and diamond jewellery.
To address these challenges, some companies are rolling out early end-of-season sales, indicating a wobbly demand across various industries. Chawla expressed hope that potential tax breaks could stimulate broader consumption as the year progresses. However, the immediate focus remains on adapting to the current market conditions and finding innovative ways to boost demand.
Shifts in Consumer Preferences
In response to changing market dynamics, Titan is observing a shift in consumer preferences. Chawla noted that consumers in the mass segment may increasingly opt for jewellery with lower gold content and lighter items. This trend necessitates innovation within the industry to stimulate demand in the near term. Titan is actively working to familiarize customers with lower caratage gold products, which have shown promising initial responses in pilot programs conducted in northern and eastern India.
Chawla acknowledged that while the June quarter performance was decent for Titan, it could have been better under more favorable conditions. The company is committed to managing its inventory and gold prices with agility to navigate the ongoing volatility. By adapting to consumer preferences and market conditions, Titan aims to maintain its competitive edge in the jewellery sector.
Building Trust in Diamonds
Another significant focus for Titan is enhancing consumer trust in diamonds, which currently has a penetration rate of only 15% in India. To bolster this trust, Titan’s brand Tanishq has partnered with the De Beers Group to establish diamond expertise centers across its stores. This initiative aims to educate consumers about diamonds and promote their value, thereby encouraging more purchases.
Chawla believes that the fundamentals of India’s growth story remain strong, and with the right strategies, the jewellery industry can stimulate demand even in challenging times. By fostering consumer confidence and adapting to market trends, Titan is positioning itself to thrive in a competitive landscape while addressing the needs of its diverse customer base.
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